How TentBox Became the UK and Ireland's Top Roof Tent Brand
Founded in 2015, TentBox emerged at a time when roof tents were mostly unfamiliar, except within niche groups like 4x4 overlanders. While international brands existed, they were primarily designed for the 4x4 market, and the idea of roof tents wasn't widely accessible in the UK and Ireland.
We set out with a bold vision: to create roof tents that would be compatible with any car, making this innovative camping solution available to everyone. With the UK and Ireland's strong camping culture, we knew roof tents could eventually become a mainstream option. Nearly a decade later, we’ve been at the forefront of this growing trend, playing a major role in transforming roof tents from a niche concept into a popular choice for campers across the UK and Ireland. Today, we’re proud to have over 15,000 TentBoxes on the road, making us the best-selling roof tent brand in the country.
While other brands have popped up over the years (yes, we see the pun), our commitment to innovation and staying true to our core values has kept us leading the pack. We plan to stay on top for the long haul.
Our Core Values
- Exceptional products
- Unrivalled customer service
- An inclusive, friendly community
Value 1: Exceptional Products
Quality is at the heart of what we do. With British and Irish weather in mind, we’ve spent nearly a decade perfecting our products, constantly improving both our roof tents and accessories.
✅ Industry-Leading 5-Year Warranty
Our 5-year warranty speaks volumes about how confident we are in our products. Having been in the industry for almost a decade, we've had time to rigorously test our products in real-world conditions. If you're considering another brand, make sure their warranty is backed by actual experience and proper systems.
✅ Premium Materials
From durable YKK zippers to rust-resistant stainless steel hardware, we use only the best materials for our roof tents. Each material undergoes strict quality checks before it reaches the production line, ensuring our products meet the highest standards. Be cautious of other brands that may not always use genuine materials as advertised.
✅ Continuous Innovation
Our in-house design team works tirelessly to enhance our products. The latest models, like the TentBox Lite 2.0 and TentBox Lite XL, offer impressive upgrades in both quality and functionality. And we have exciting new products in the works, so stay tuned!
Value 2: Unrivalled Customer Service
We put a huge emphasis on customer service because we care deeply about our TentBox community. Over the years, we’ve fine-tuned our processes and training, ensuring we always provide top-notch support.
✅ Expert Product Specialists
Our Irish-based team is made up of product specialists who are passionate about TentBox and love helping our customers. Whether you’re looking for roof bars or campsite recommendations, our team is always available through various channels—phone, email, WhatsApp, Instagram, or even in person at our Dublin HQ.
✅ Efficient Systems and Processes
Our robust back-end systems, designed by our experts, help us resolve queries quickly and effectively. If any issue arises, we have streamlined processes in place to escalate and address it, ensuring continuous improvement.
✅ Fast, Reliable Delivery
Roof tents are bulky, but we’ve perfected the delivery process with our trusted partners at Nugo. We use a two-person delivery service to ensure your TentBox arrives safely and smoothly. While large-item delivery can sometimes have hiccups, our team is quick to resolve any issues.
✅ Rave Reviews
We’re proud of our 4.8-star rating on Trustpilot, where we’ve earned recognition as the most reviewed roof tent brand in the UK and Ireland. Every review helps us improve, and we encourage our customers to share their feedback, whether good or bad.
✅ Flexible Finance Options
We offer a variety of finance options, including 0% APR, to make starting your TentBox journey easier. We’ve absorbed extra costs to provide these deals, making it as simple as possible for you to begin your adventure.
Value 3: A Friendly, Inclusive Community
At TentBox, we see our community as much more than customers—they're part of the TentBox family. Buying a TentBox isn’t just about the product, it’s about embracing a lifestyle. As soon as you become a TentBoxer, you gain access to a world of possibilities.
✅ TentBox Community Group
Our Facebook community is an active, welcoming space for TentBoxers to connect, ask questions, share experiences, and help newcomers. Whether you're planning your first trip or an experienced adventurer, the group is a place to find inspiration and advice.
✅ Instagram Inspiration
We love showcasing the incredible setups, adventures, and landscapes shared by our TentBoxers on Instagram. Follow our profile for inspiration, and don’t forget to tag #tentbox if you’d like to be featured!
✅ TentBox Ambassadors
The TentBox Ambassador program allows passionate customers to share the TentBox lifestyle with others. Ambassadors offer discounts and earn rewards for referring new customers. They also get exclusive opportunities to help organize meetups, attend events, and even participate in content shoots.
✅ TentBox Meetups (Takeovers)
Our TentBox Takeovers are community-organized meetups held across the UK and Ireland. TentBoxers come together to camp, share experiences, and make memories. We’re committed to growing these meetups, with plans for events every weekend. Once you’re part of the community, you can even organize your own takeover!
In Conclusion
What sets us apart is our unwavering focus on product, service, and community. We’re incredibly proud of what we’ve achieved, but we’re not stopping here. We’ll continue to invest in these core values to make sure TentBox remains the best option for campers across the UK and Ireland.
Speak with our product specialists
We can’t wait to welcome you to the TentBox family! 😄